Shipping, Returns & Refund Policy

Thank you for choosing eqipped.com. We aim to ensure your satisfaction with every purchase. Should you need to return a product, please adhere to the following guidelines:

Shipping Policy:

1 The Seller guarantees that the Products being given are not faulty and meet all details and specifications provided on the Website. The liability of any damage or loss of the Products during the way or delivery or during transition shall be on the Seller and not on the Buyer.

2 In the event Buyer’s order is not serviceable by Seller, Buyer may provide an alternate shipping address on which the Product can be delivered by the Seller.

3 Please note that there is no guaranteed dispatch time and any information about the dispatch time is an estimate only and should not be relied upon as such.

4 If Buyer neglects or refuses to accept the delivery of the Products ordered by the Buyer, the Buyer may be liable to the Seller for such non-acceptance and shall further be liable to Gearloose Labs for any loss of any fee or charges that Gearloose Labs and its third parties shall have earned from the Seller if such delivery or transaction would have been completed.

Refund Policy:
* Refunds can be requested within 15 days of the purchase date.
* All refund requests are subject to approval by the eqipped team.
* To initiate a refund, please email your request to help@eqipped.com.
* Once approved, refunds will be processed via the original payment method.

Return Guidelines:
* Returned items must be in their original condition, unused, and with all accompanying tags, documentations and packaging.
* Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part.

Exceptions:
Certain items may not be eligible for refunds due to their nature (e.g., customized items or items marked as non-returnable).

Contact Us:
For any further assistance or inquiries regarding refunds and returns, please reach out to us at help@eqipped.com ; gearloose.lab@gmail.com .